by Marcia Carteret, M. Ed. | Aug 15, 2023 | Immigrant and Refugee Health, Non-English Speaking Patients, Patient Engagement
The article begins with this worrying example: “It was just one word in one email, but it triggered huge financial losses for a multinational company. The message, written in English, was sent by a native speaker to a colleague for whom English was a second language....
by Marcia Carteret, M. Ed. | Jun 20, 2023 | Key Concepts in Cross-Cultural Communications, Patient Engagement, Special Topics
Intercultural competence can be understood as “the capacity to engage with people of a cultural group and identity to which we do not belong, to understand them and to act together with them; it is not a matter of changing identity but rather of crossing group...
by Marcia Carteret, M. Ed. | Jan 31, 2023 | Non-English Speaking Patients, Patient Engagement
Communication in health care settings is inherently challenging, even when providers and patients/families share the same cultural background and speak the same language. Consider the following: Health care professionals speak “medicine.” The complex technical nature...
by Marcia Carteret, M. Ed. | Oct 8, 2021 | Front Page Article Gallery, Mental Health
Although the cultural aspects of the pregnancy-related period have been studied extensively worldwide, the impact of cultural factors upon pregnancy-related depression ( also known as postpartum depression) has been less investigated. Most research into...
by Marcia Carteret, M. Ed. | Oct 19, 2020 | Blog, Immigrant and Refugee Health, Key Concepts in Cross-Cultural Communications, Patient Engagement
It is important for U.S. healthcare providers to understand some key aspects of how language and culture can affect interactions with patients and families who have come to this country from other cultures―especially recent immigrants and refugees. Providers may not...
