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Overcoming Language Barriers and Resistance to Interpreter Services

Overcoming Language Barriers and Resistance to Interpreter Services

by Marcia Carteret, M. Ed. | Dec 8, 2019 | Immigrant and Refugee Health, Non-English Speaking Patients, Patient Engagement

Miscommunication increases the risk of medical errors, inappropriate treatments, emergency room visits, and unintended consent. Ideally, whenever there are language barriers between patients/families and providers, a trained medical interpreter should be made...
What’s In a Frying Pan?

What’s In a Frying Pan?

by Marcia Carteret, M. Ed. | Aug 28, 2019 | Blog, Health Literacy, Immigrant and Refugee Health

the best Teaching Tools are Simple and Relevant I recently visited a practice in Aurora, CO with a client base made up largely of immigrants and refugees. Dr. P.J.  Parmar, MD is doing some tremendous work with people from a variety of cultures who come to Colorado...
Observing Ramadan: Healthcare Considerations

Observing Ramadan: Healthcare Considerations

by Marcia Carteret, M. Ed. | Nov 3, 2018 | Immigrant and Refugee Health

Ramadan, the holiest month of the year for Muslims around the world, occurs during the ninth month of the Islamic calendar. During this holy month, Muslims from all continents unite in a period of community-wide fasting and spiritual reflection. The annual fast of...
What Is  Intentional Communication?

What Is Intentional Communication?

by Marcia Carteret, M. Ed. | May 2, 2018 | Key Concepts in Cross-Cultural Communications, Patient Engagement

Intercultural communication in its most basic form refers to understanding how people from different cultures behave, communicate, and perceive the world around them. Given the changing population dynamics in the US, intercultural communication research is actively...
Time Control: Coping with Late Patients and No-Shows

Time Control: Coping with Late Patients and No-Shows

by Marcia Carteret, M. Ed. | Apr 5, 2018 | Blog, Front Page Article Gallery, Key Concepts in Cross-Cultural Communications, Patient Engagement

In many private pediatric and family practices, as well as the Child Health Clinic at Children’s Hospital Colorado, providers and staff talk about the challenges of working with patients and families who show up very late for appointments – or no-show entirely  ...
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