by Marcia Carteret, M. Ed. | Mar 30, 2018 | Health Literacy, Immigrant and Refugee Health, Non-English Speaking Patients, Patient Engagement
In a report by the Joint Commission in 2007, the “triple threat” to health communication was identified as a leading cause in poor health outcomes in Americans. Cultural barriers to understanding western medicine, limited English proficiency, and low...
by Marcia Carteret, M. Ed. | Mar 1, 2018 | Immigrant and Refugee Health
Because many health beliefs and behaviors are culturally-based, it follows that when two different cultures come together in a health care setting, a collision of expectations often occurs. Thus, when working with diverse populations in the United States,...
by Marcia Carteret, M. Ed. | Feb 5, 2018 | Behavioral Health, Health Literacy, Patient Engagement
Low health literacy has been closely associated with medication non-adherence and errors which lead directly to increased hospitalizations and higher medical costs. This has direct impact on the success of the “triple aim” – reducing healthcare costs,...
by Marcia Carteret, M. Ed. | Jan 18, 2018 | Behavioral Health, Patient Engagement
Talk therapy is Not universally meaningful It is ethnocentric to think “western therapy dialogue” is somehow universally meaningful and effective. In fact, it often simply confuses people who expect a healthcare professional to act like an authority figure who...
by Marcia Carteret, M. Ed. | Jan 18, 2018 | Patient Engagement
In order for a provider to be successful at motivational interviewing, four basic interaction skills should first be established. 2 An ability to ask open ended questions An ability to provide affirmations A capacity for reflective listening An ability to...
