by Marcia Carteret, M. Ed. | Apr 5, 2017 | Patient Engagement
American medical culture is “clocktime” driven, and while time is money for nearly every business in our society, a medical practice lives by its schedule of appointments more than most. While socio-economic challenges clearly contribute to no-show rates...
by Marcia Carteret, M. Ed. | Dec 16, 2016 | Immigrant and Refugee Health, Mental Health, Patient Engagement
Although the cultural aspects of the pregnancy-related period in women’s lives have been studied extensively worldwide, the impact of cultural factors upon pregnancy-related depression has been investigated far less. Most research into pregnancy-related depression has...
by Marcia Carteret, M. Ed. | Mar 22, 2015 | Blog, Key Concepts in Cross-Cultural Communications
Memorizing lists of dos and don’ts per culture is impractical and leads to stereotyping. When we stereotype people we tend to apply characteristics rigidly, as if to say that ALL people from a particular culture believe the same things and behave in the same ways....
by Marcia Carteret, M. Ed. | Jan 12, 2015 | Patient Engagement
At the heart of good communication between providers and their patients is the use of active voice to put the focus of the information exchange on the patient and/or primary caregiver. Active voice focuses on precise action. At the core of most confusing communication...
by Marcia Carteret, M. Ed. | Jan 31, 2013 | Immigrant and Refugee Health, Oral Health
Each February, the American Dental Association (ADA) sponsors National Children’s Dental Health Month to raise awareness about the importance of oral health. Developing good habits at an early age and scheduling regular dental visits helps children get a good...
